office365 - Office Web Apps - Excel Web App causing errors -


i managed office web apps configured sharepoint dev environment , having issue excel documents.

when create or edit excel document in browser, error:

"we're not able contact server. might not responding, or internet connection may have been interrupted. please try again."

vague know. looking @ error event viewer below, have idea causing it?

this error in event viewer:

event code: 3005 event message: unhandled exception has occurred. event time: 9/29/2015 3:03:19 pm event time (utc): 9/29/2015 10:03:19 pm event id: 65630219f0764564b0a4e52ee555ec99 event sequence: 6 event occurrence: 1 event detail code: 0

application information: application domain: /lm/w3svc/2/root/x-1-130880377864550895 trust level: full application virtual path: /x application path: c:\program files\microsoft office web apps\excelserviceswfe\ machine name: owasrv01

process information: process id: 13108 process name: w3wp.exe account name: nt authority\network service

exception information: exception type: invalidoperationexception exception message: request format unrecognized url unexpectedly ending in '/getrangecontent'. @ system.web.services.protocols.webservicehandlerfactory.coregethandler(type type, httpcontext context, httprequest request, httpresponse response) @ system.web.services.protocols.webservicehandlerfactory.gethandler(httpcontext context, string verb, string url, string filepath) @ system.web.script.services.scripthandlerfactory.gethandler(httpcontext context, string requesttype, string url, string pathtranslated) @ system.web.httpapplication.materializehandlerexecutionstep.system.web.httpapplication.iexecutionstep.execute() @ system.web.httpapplication.executestep(iexecutionstep step, boolean& completedsynchronously)

request information: request url: http://owa.jacos.com/x/_vti_bin/dynamicgridcontent.json/getrangecontent?context={"sessionid":"32.2063a84ba0ce4808b8b7b98ee4328ce51.d86.1.v22.49w26ovr5nzhddfeejwqwl14.5.en-us5.en-us32.39b9de68102e4682b580c274004a6a841.s1.n","transienteditsessiontoken":null,"permissionflags":786367,"configurations":1585936,"completeresponsetimeout":0,"collaborationparameter":{"collaborationstate":{}},"excelfeatures":1515932864734,"workbookmetadataparameter":{"workbookmetadatastate":{"metadataversion":0,"servereventversion":0}},"machinecluster":null,"ajaxoptions":0}&ewacontrolid="m_excelwebrenderer_ewactl_m_ewa"&currentobject="sheet1"&namedobjectviewdata={"mode":1,"settings":2}&row=28&column=30&rowcount=28&columncount=30&blockx=1&blocky=1&revision=1&renderingoptions=0 request path: /x/_vti_bin/dynamicgridcontent.json/getrangecontent user host address: 10.22.250.153 user:
authenticated: false authentication type:
thread account name: nt authority\network service

thread information: thread id: 7 thread account name: nt authority\network service impersonating: false stack trace: @ system.web.services.protocols.webservicehandlerfactory.coregethandler(type type, httpcontext context, httprequest request, httpresponse response) @ system.web.services.protocols.webservicehandlerfactory.gethandler(httpcontext context, string verb, string url, string filepath) @ system.web.script.services.scripthandlerfactory.gethandler(httpcontext context, string requesttype, string url, string pathtranslated) @ system.web.httpapplication.materializehandlerexecutionstep.system.web.httpapplication.iexecutionstep.execute() @ system.web.httpapplication.executestep(iexecutionstep step, boolean& completedsynchronously)

this error related service account of excel web service app not set properly. set/configure service account office excel web service app , recycle app pools in dev farm. current settings using "nt authority\network service" account.


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